Certified Facilitator Course
PROGRAM
Lesson 1: The Role of Facilitators and Trainers
Introduction and welcome
What we will cover throught the program
Role of a Trainer
An in-house trainer or facilitator
Being an Authentic Trainer
Lesson 2: Understanding Client Evaluation
How clients evaluate your work
How clients evaluate your work - Reaction
Reaction - Research your participants
Reaction - The training is about your participants
Reaction - Know the expectations of participants
How clients evaluate your work - Learning
How clients evaluate your work - Behavior
How clients evaluate your work - Impact and results and conclusion
Lesson 3: Presenting Magically and Connecting with Learning Styles
Presenting magically and understanding VAKRW
Connecting with your visual participants
Connecting with your auditory participants
Connecting with your kinesthetic participants
Lesson 4: Structuring Effective Training with the TTT and ABCD Frameworks
The Power of the TTT Structure
Keeping Participant Focus High
The ABCD Framework for an Effective Introduction
PEPSI Formula
Closing a Training Effectively
Personalize and Adapt
Midterm Evaluation
10-Minute Training Nugget
Lesson 5:
Facilitation skills
Facilitation skills - Research
Facilitation skills - Activating learning
Facilitation skills - Using activities
Lesson 6:
Advanced facilitation skills
Instructions to facilitate a session
Launching and debriefing an exercise
Types of questions and feedback
Lesson 7: Dealing with difficult situations
Dealing with difficult situations - Nerves
Dealing with difficult situations - Personalities
Dealing with difficult situations - Tools
Lesson 8: How to...
How to include Gen Z
How to start your career as a trainer
How to get to a growth mindset
Conclusion